Refund policy
Return & Refund Policy
Last updated: [Feb/2026]
Thank you for shopping with us. Please read our policy carefully before making a purchase.
1. Order Cancellation
Orders can be cancelled within 12 hours of purchase.
After this period, the order may already be processed and shipped.
2. Returns
Due to the nature of international shipping, we accept returns only under the following conditions:
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The item arrived damaged
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The item is defective
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You received the wrong item
You must contact us within 7 days of delivery with photo or video proof.
3. Non-Returnable Items
We do not accept returns for:
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Change of mind
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Incorrect address provided by customer
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Minor color or size variations
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Items on sale
4. Refunds
Once your case is approved:
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A replacement will be sent OR
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A refund will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the error was ours.
5. Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If the issue continues, contact us at:
📧 [nextliving@nextliving.store]
6. Contact Us
For any refund or return request, contact us at:
📧 [nextliving@nextliving.store]